Features

 Advanced Software Features

We know how important positive online feedback is for your business, so we have created Reputect Software, our innovative and most trusted reputation management platform to assist you by ensuring that you only receive the most beneficial reviews for your company.

Reputation management dashboard

 

REPUTATION MANAGEMENT DASHBOARD

View the most recent feedback and reviews for your business and see snapshots of your overall ratings on major review sites. Share recent feedback and prevent duplicate reviews.

 

 

Customer feedback funnel

 

CUSTOMER FEEDBACK FUNNEL

Use our simple, automated feedback system to manage your business’ feedback. Send your review form and guide customers through the process of leaving a review. Intelligently route customers based on their star rating. Assign return feedback to anyone in your company.

 

 

 

Company branded feedback pages

 

BRANDED FEEDBACK PAGES

Enable customers to leave positive feedback on the review site of their choice, even on their mobile device, and include a professionally written standard White Label video or one tailored to your customers.

 

 

 

Micro business website

 

MICRO BUSINESS WEBSITE

Spread the word about your business with a micro-site that will display only the customer’s positive feedback, ratings, and reviews you want to share with potential clients.

 

 

 

 

Visibility checker

 

VISIBILITY CHECKER

Reputect Software is designed to ensure your business is properly listed across all major search engines, review and social media sites, and local directories. Get notified of any incorrect listings.

 

 

 

 

Real time feedback alertsREAL-TIME FEEDBACK ALERTS

New reviews of your business will be sent via SMS text message to your phone. You, and any employee you choose, can also get an instant report of your rating via email review alerts.

 

 

 

 

 

Complete reputation marketing

 

COMPLETE REPUTATION MARKETING

Keep in contact with your customers through your reputation marketing system. Import, export or quick add customers to your database. Send default feedback requests, reminders, and thank you emails. Personalize your default emails with custom templates. Quickly merge messages with your customer’s contact data.

 

 

 

Detailed feedback reporting

 

DETAILED FEEDBACK REPORTING

Access customer feedback, monitor trends and review feedback for specific employees or departments. View reports by specified date ranges.

 

 

 

 

Social media integration

 

SOCIAL MEDIA INTEGRATION

Share your business’ feedback with attention-grabbing posts on social media sites, manually or automatically. Customize your posts with your company branding.

 

 

 

 

Feedback streaming

FEEDBACK STREAMING

Add an automatic feedback stream to your company and micro websites that enables you to share only positive reviews to potential customers.

 

 

 

 

 

Dashboard showing many more features

AND SO MUCH MORE

Easily move from desktop to tablet or mobile device. Quickly manage contacts in one location. Simple training and set up. Access Support Desk with any questions.