Advanced Software Features
We know how important positive online feedback is for your business, so we have created Reputect Software, our innovative and most trusted reputation management platform to assist you by ensuring that you only receive the most beneficial reviews for your company.
REPUTATION MANAGEMENT DASHBOARD
View the most recent feedback and reviews for your business and see snapshots of your overall ratings on major review sites. Share recent feedback and prevent duplicate reviews.
CUSTOMER FEEDBACK FUNNEL
Use our simple, automated feedback system to manage your business’ feedback. Send your review form and guide customers through the process of leaving a review. Intelligently route customers based on their star rating. Assign return feedback to anyone in your company.
BRANDED FEEDBACK PAGES
Enable customers to leave positive feedback on the review site of their choice, even on their mobile device, and include a professionally written standard White Label video or one tailored to your customers.
MICRO BUSINESS WEBSITE
Spread the word about your business with a micro-site that will display only the customer’s positive feedback, ratings, and reviews you want to share with potential clients.
Reputect Software is designed to ensure your business is properly listed across all major search engines, review and social media sites, and local directories. Get notified of any incorrect listings.
New reviews of your business will be sent via SMS text message to your phone. You, and any employee you choose, can also get an instant report of your rating via email review alerts.
COMPLETE REPUTATION MARKETING
Keep in contact with your customers through your reputation marketing system. Import, export or quick add customers to your database. Send default feedback requests, reminders, and thank you emails. Personalize your default emails with custom templates. Quickly merge messages with your customer’s contact data.
DETAILED FEEDBACK REPORTING
Access customer feedback, monitor trends and review feedback for specific employees or departments. View reports by specified date ranges.
SOCIAL MEDIA INTEGRATION
Share your business’ feedback with attention-grabbing posts on social media sites, manually or automatically. Customize your posts with your company branding.
Add an automatic feedback stream to your company and micro websites that enables you to share only positive reviews to potential customers.
AND SO MUCH MORE
Easily move from desktop to tablet or mobile device. Quickly manage contacts in one location. Simple training and set up. Access Support Desk with any questions.